Fairmont Empress Hotel Victoria Nearby photoFairmont Empress Hotel Victoria Interior photoFairmont Empress Hotel Victoria Exterior photo

Fairmont Empress Hotel, Victoria

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Check rooms and rates
From$139 /night
Check-in
09Sept
Check-out
10Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

721 Government Street, Victoria, V8W 1W5
-
Steps from the Inner Harbour
Great
8.9
9.1
/10
4.3
4.5
/5

Fairmont Empress offers a luxury experience with elegant rooms and a renowned spa, situated in the heart of Victoria. This 5-star hotel features an award-winning restaurant and a historic tradition of serving Afternoon Tea. Family-friendly services are also available.

Rooms & Amenities

Accommodations at Fairmont Empress include 431 rooms and suites with spa-like bathrooms and views over the Inner Harbour, city, or courtyard. The exclusive Fairmont Gold floor features complimentary breakfast and private check-in for discerning guests.

Dining & Experiences

Dining options include Q at the Empress, focusing on Pacific Northwest cuisine and local ingredients. The world-renowned Afternoon Tea is served on fine china gifted by Queen Elizabeth II in 1939 and features freshly baked scones and delicate pastries.

Leisure & Family Services

Fairmont Empress features the Willow Stream Spa with unique West Coast treatments and an indoor pool complemented by a fitness center. Family-friendly amenities include scavenger hunts and the Kids Rule the Castle package for young travelers.

Local Area & Transportation

The hotel is well-connected via nearby transport links, including bus stations within a few minutes' walk. Landmarks such as Chinatown and Beacon Hill Park are easily accessible, providing guests with cultural and historical explorations.

“The Empress lives up to its iconic reputation, with luxurious accommodations and a world-famous afternoon tea that feels both classic and indulgent; its Inner Harbour setting and access to cultural attractions solidify its appeal. While some rooms may vary in size, the dedicated staff and award-winning spa ultimately define a memorable stay. It's a property where history and hospitality meet.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels

Choose your room type

Fairmont Empress Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Junior Suite City View 1 King
    2 persons
    38 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Heating
  • Executive Suite City View 1 King
    2 persons
    38 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • One Bedroom Suite City View 1 King
    2 persons
    42 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Heating
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Fairmont Empress Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Children's pool

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

The Fairmont Empress Hotel boasts exquisite dining options that celebrate the vibrant flavors of the Pacific Northwest. Guests can indulge in a culinary journey at Q at the Empress and relax in the charming Lobby Lounge, each offering a unique atmosphere and thoughtfully crafted menus that showcase locally sourced ingredients.
  • Q at The Empress

    American, influenced by the Pacific Northwest
    Ambiance
    A sophisticated yet inviting setting within Victoria's Fairmont Empress, where modern refinement meets turn-of-the-century elegance.
    Key Offerings
    Creative bites from Executive Chef Morgan Wilson, including seasonal dishes like avo toast and freshly made egg white frittatas, complemented by extraordinary cocktails adorned with gold-dusted macarons and honey pearls.
    Reservation
    Recommended.
    Hours vary.
  • Lobby Lounge

    Light dining and cocktails
    Ambiance
    An airy and elegant space that channels the charm of the early 1900s, perfect for relaxing with refreshments while enjoying live classical piano.
    Key Offerings
    A serene spot to enjoy a variety of light bites and specialty cocktails, providing stunning views of the surroundings whether it's a casual meetup or a leisurely afternoon treat.
    Reservation
    Not required.
    Hours vary.

Location

721 Government Street, Victoria, V8W 1W5
Explore Victoria
Explore Victoria
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Royal BC Museum
Royal BC Museum
5 minutes' walk
Natural and human history exhibits. Features IMAX theatre and special exhibits, ideal for families and culture lovers.
British Columbia Parliament Buildings
British Columbia Parliament Buildings
4 minutes' walk
Historic architecture and guided tours. A key site for photo opportunities, with beautiful grounds to explore.
Fisherman's Wharf Park
Fisherman's Wharf Park
17 minutes' walk
Vibrant floating homes, shops, and eateries. Spot seals and enjoy scenic views in this family-friendly area.
Beacon Hill Park
Beacon Hill Park
19 minutes' walk
Expansive park with gardens, trails, and a petting zoo. Perfect for picnics, walking, and family outings.
Kayaking in the Inner Harbour
5 minutes' walk
Guided kayaking tours offer thrilling views of the harbor. Rentals available for adventurous guests.
Spa Treatments at The Empress
1 minute' walk
Luxurious spa services provided onsite. Ideal for relaxation with a range of massages and treatments available.
Cycling along the Seawall
5 minutes' walk
Biking paths along the waterfront. Rentals are easily accessible for a scenic ride with stunning views.
Q at The Empress
1 minute' walk
Elegant dining with a focus on local ingredients. Signature dishes include seafood and seasonal specials.
Milestones
3 minutes' walk
Casual dining offering global cuisine. Known for its lively atmosphere and a diverse menu catering to all tastes.
The Old Spaghetti Factory
4 minutes' walk
Family-friendly Italian restaurant. Famous for its hearty pasta dishes and unique vintage decor.
The Maritime Museum of British Columbia
The Maritime Museum of British Columbia
13 minutes' walk
Engaging maritime history exhibits. Great for families, featuring interactive displays and artefacts.
Chinatown
Chinatown
13 minutes' walk
Vibrant streets filled with shops and eateries. Explore cultural experiences and unique local markets.
Live Music at the Victoria Event Centre
13 minutes' walk
Eclectic venue showcasing local talent. Visit for a variety of performances, including music and comedy nights.
Getting around
  • City Centre
    Victoria 10 min  ·  2700 ft
  • Airports
    Victoria Inner Harbour (YWH) 6 min  ·  1700 ft
    Victoria (YYJ) 40 min  ·  16.4 mi
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Danish, Japanese, Chinese, Russian, Arabic, Malay, Tagalog / Filipino
Year renovated:
2009
Number of floors:
8
Number of rooms:
394

Reviews and Ratings

Reviews from guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Fairmont Empress is often described as a beautiful and historic property, conveniently located near the harbor and main attractions. Guests enjoy the comfortable beds, modern bathrooms, and the option of afternoon tea. While most appreciate the central location and underground parking, some guests have occasionally noted noise issues.
Show moreShow less
Review score
Based on 2605 verified reviews
9.1 /10
Perfect
88 %
Recommend
Breakfast
10.0/10
Location
9.8/10
Paid Wi-Fi
6.5/10
Value for money
8.1/10
Pros
Perfect location
Helpful staff
Spotlessly clean rooms
Cons
Hallway noise
Guest reviews
based on 2605 reviews
9.1/10
based on 5060 reviews
4/5
based on 1208 reviews
8.9/10
Gilles from France
Family with children
Fairmont City View 1 Queen
3 nights in November 2025
|
Reviewed: February 08, 2026
7/10

Balanced experience

beautiful grounds friendly staff clean room small room tiny bathroom weak shower
the grounds of the building are beautiful. the staff are friendly and helpful. the rooms are clean. i had a good stay overall.
the room was small. i had little space to open my suitcase. the bathroom was tiny. the shower was weak.
0 Helpful
Catherine from United Kingdom
Couple
fairmont city view 1 queen
4 nights in November 2025
|
Reviewed: January 13, 2026
7/10
helpful staff excellent luggage care seamless experience warm room blocked thermostat annoying noise
The staff were really nice. Peter and his coworker were especially helpful. peter took excellent care of our luggage. he went out of his way to be helpful. mike was also awesome and helped us with coffee.
I stayed on the 6th floor and the room was warm and stuffy in the middle of the night. the ac was already set to 18, but the temperature read 19.5, so it would not turn on. there was no way to turn on "fan only" for circulation. this blocks ambient street noise. it is pretty annoying a hotel of this level of service "blocks" the thermostat. Allow people to set the temperature they like.
0 Helpful
Billy from United States
Family with children
Deluxe City View 2 Queen
3 nights in August 2025
|
Reviewed: September 03, 2025
9/10
rainfall shower hotel bikes central location
My room had a modern bathroom. It featured two separate sinks and a rainfall shower. The hotel provided bikes. I could explore the area. The location was central. Fisherman's Wharf was only minutes away.
The pool did not excite me much.
0 Helpful
FAQs
About Fairmont Empress Hotel
What is the distance from Fairmont Empress Hotel to the Royal BC Museum?
The hotel is located 0.5 km from the Royal BC Museum.
Does Fairmont Empress Hotel offer on-site dining options?
The hotel features on-site dining at Q at the Empress and a Lobby Lounge for traditional afternoon tea.
What amenities are available at the Fairmont Empress Hotel?
Amenities include a fitness centre, heated indoor swimming pool, spa and wellness centre, and a business centre.
What time can I check in at Fairmont Empress Hotel?
Check-in time is 16:00 and check-out time is 11:00.
Is parking available at Fairmont Empress Hotel?
Public parking is available on-site for 35 CAD per day without the need for reservation.
What services are offered for guests traveling with pets at Fairmont Empress Hotel?
The hotel allows pets and provides accommodations suited for furry guests.
Which nearby restaurants can be found close to Fairmont Empress Hotel?
Nearby dining options include 10 Acres Commons, Milestones, and Red Fish Blue Fish, all within 0.5 km.
What is included in the luxurious Fairmont Gold experience at Fairmont Empress Hotel?
The Fairmont Gold experience includes access to an exclusive lounge with breakfast, evening canapés, and midday snacks.
Are there fitness facilities available at Fairmont Empress Hotel?
The hotel offers a fitness centre and is located near an indoor swimming pool and spa.
What type of view can guests expect from the rooms at Fairmont Empress Hotel?
Rooms offer views of the Inner Harbour, city, or courtyard.
Does Fairmont Empress Hotel offer a spa, and what kind of treatments are available?
The award-winning Willow Stream Spa offers signature West Coast treatments inspired by the natural beauty of Vancouver Island.
What are the policies regarding early check-in and late check-out at Fairmont Empress Hotel?
Early check-in and late check-out requests can be accommodated based on availability.
What technology amenities are provided in the rooms at Fairmont Empress Hotel?
Rooms are equipped with Wi-Fi, flat-screen TVs, and coffee makers.

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