What is the distance from Fairmont Empress Hotel to the Royal BC Museum?
The hotel is located 0.5 km from the Royal BC Museum.
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Fairmont Empress Hotel, Victoria
139US$
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Key details
About the Hotel
721 Government Street,
Victoria,
Canada,
V8W 1W5,
British Columbia
- Steps from the Inner Harbour
Perfect
8.9
9.1
4.2
4.5
Loved by guests
"The Gold Lounge had a beautiful patio overlooking the beautiful grounds and the harbour."
"We splurged for the gold floor and it was worth every penny."
"Our $100 upgrade including snacks, delicious afternoon hors d'oeuvres, various non alcoholic drinks (alcohol for purchase), a huge breakfast buffet as well as a luxurious room with harbor view."
Fairmont Empress offers a luxury experience with elegant rooms and a renowned spa, situated in the heart of Victoria. This 5-star hotel features an award-winning restaurant and a historic tradition of serving Afternoon Tea. Family-friendly services are also available.
Rooms & Amenities
Accommodations at Fairmont Empress include 431 rooms and suites with
Dining & Experiences
Dining options include
Leisure & Family Services
Fairmont Empress features the
Local Area & Transportation
The hotel is well-connected via nearby transport links, including bus stations within a few minutes' walk. Landmarks such as
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room One Queen Bed Harbour View
2 persons
32 m²
1 King-size bed
Harbour view
Coffee machine
room details
One Bedroom King Suite Harbour View
2 persons
51 m²
1 King-size bed
Harbour view
Coffee machine
room details
Executive Suite Two Queen Beds City View
2 persons
54 m²
2 Double beds
City view
Coffee machine
room details
Junior Suite City View 1 King
2 persons
38 m²
1 King-size bed and 1 Sofa bed
City view
Coffee machine
Heating
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Cycling
Guest Parking
- Electric kettle
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
- Children's pool
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
The Fairmont Empress Hotel boasts exquisite dining options that celebrate the vibrant flavors of the Pacific Northwest. Guests can indulge in a culinary journey at Q at the Empress and relax in the charming Lobby Lounge, each offering a unique atmosphere and thoughtfully crafted menus that showcase locally sourced ingredients.
Q at The Empress
American, influenced by the Pacific Northwest
Ambiance
A sophisticated yet inviting setting within Victoria's Fairmont Empress, where modern refinement meets turn-of-the-century elegance.
Key Offerings
Creative bites from Executive Chef Morgan Wilson, including seasonal dishes like avo toast and freshly made egg white frittatas, complemented by extraordinary cocktails adorned with gold-dusted macarons and honey pearls.
Reservation
Recommended.
Hours vary.
Lobby Lounge
Light dining and cocktails
Ambiance
An airy and elegant space that channels the charm of the early 1900s, perfect for relaxing with refreshments while enjoying live classical piano.
Key Offerings
A serene spot to enjoy a variety of light bites and specialty cocktails, providing stunning views of the surroundings whether it's a casual meetup or a leisurely afternoon treat.
Reservation
Not required.
Hours vary.
Location
721 Government Street,
Victoria,
Canada,
V8W 1W5,
British Columbia
Map view
721 Government Street,
Victoria,
Canada,
V8W 1W5,
British Columbia
City landmarks
Park
Beacon Hill Park
1.6
km
Castle
Craigdarroch Castle
2.3
km
Park
Fisherman's Wharf Park
1.4
km
Museum
Helmcken House
630 m
Stadium
Save-On-Foods Memorial Centre
1.5
km
Landmark
The Maritime Museum of British Columbia
1.1
km
Landmark
Chinatown
1.0
km
Church
St Andrew's Cathedral
820 m
Landmark
Craigflower Manor and Schoolhouse
1.5
km
Public Building
Victoria City Hall
1.1
km
Landmark
Black Ball Ferry Line
710 m
Landmark
Old Town
630 m
Landmark
Terry Fox Statue
1.5
km
Landmark
Fan Tan Alley
920 m
Church
Christ Church Cathedral
890 m
Garden
Government House
2.4
km
Museum
Emily Carr House
910 m
Landmark
Point Ellice House
2.4
km
Nearby
Museum
Royal BC Museum
370 m
Public Building
British Columbia Parliament Buildings
310 m
Victoria
Inner Harbour
150 m
Museum
Miniature World
300 m
Zoo
Victoria Bug Zoo
360 m
Victoria
Government Street
310 m
Square
Bastion Square
510 m
Shopping Area
The Bay Centre
520 m
St-Ann's Academy Office 835 Humboldt St 2nd Floor
St. Ann's Academy National Historic Site
560 m
Gallery
Bateman Foundation Gallery of Nature
340 m
Government Street and Belleville Street
Emily Carr Statue
130 m
Victoria
Wharf Street
500 m
Restaurants
Q at The Empress
20 m
721 Government St The Fairmont Empress
The Tea Lobby
30 m
721 Government St
Milestones
170 m
812 Wharf St
The Old Spaghetti Factory
330 m
703 Douglas Street
Bartholomew's English-Style Pub
390 m
777 Douglas St Entrance on Humboldt Street
Steamship Grill & Bar
330 m
470 Belleville Street
Browns Socialhouse
360 m
809 Douglas St
Milano
220 m
817 Government St
The Courtney Room
310 m
619 Courtney Street
Explore Victoria
Explore Victoria
Royal BC Museum
5 minutes' walk
Natural and human history exhibits. Features IMAX theatre and special exhibits, ideal for families and culture lovers.
British Columbia Parliament Buildings
4 minutes' walk
Historic architecture and guided tours. A key site for photo opportunities, with beautiful grounds to explore.
Fisherman's Wharf Park
17 minutes' walk
Vibrant floating homes, shops, and eateries. Spot seals and enjoy scenic views in this family-friendly area.
Beacon Hill Park
19 minutes' walk
Expansive park with gardens, trails, and a petting zoo. Perfect for picnics, walking, and family outings.
Q at The Empress
1 minute' walk
Elegant dining with a focus on local ingredients. Signature dishes include seafood and seasonal specials.
Milestones
3 minutes' walk
Casual dining offering global cuisine. Known for its lively atmosphere and a diverse menu catering to all tastes.
The Old Spaghetti Factory
4 minutes' walk
Family-friendly Italian restaurant. Famous for its hearty pasta dishes and unique vintage decor.
The Maritime Museum of British Columbia
13 minutes' walk
Engaging maritime history exhibits. Great for families, featuring interactive displays and artefacts.
Chinatown
13 minutes' walk
Vibrant streets filled with shops and eateries. Explore cultural experiences and unique local markets.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
William
United Kingdom,
January
2025
5.2/10
I had a lovely stay at the Fairmont Empress Hotel, and I truly enjoyed the elegant decor and the stunning views of the harbor. The service was excellent, but I did encounter a few minor inconveniences with the bathroom amenities. Overall, it's a fantastic choice if you're looking for a central location combined with classic charm.
Rooms
8.0
I stayed in a suite that was spacious and boasted a magnificent view of the harbor. However, I found the bathroom a bit cramped and lacking some basic amenities like hand towels.
Service
10.0
The staff was very warm and friendly, taking excellent care of me throughout my stay. Their attention to detail made my experience all the more pleasant.
Location
10.0
The location is simply lovely, right facing the Inner Harbour and close to numerous attractions like the Royal BC Museum and the Parliament Buildings. It's safe and easy to walk around, making it ideal for leisurely exploration.
Dining
8.0
I had dinner at the hotel bar, but I found the food overpriced for the quality. The mussels were tough and the salad was not fresh. I didn't have breakfast, but I've heard it's worth trying next time.
Facilities
9.0
The hotel's facilities were impressive, including the pool and sauna. Though I didn't use them, I appreciated the available amenities such as room service and pet-friendly options.
Oscar
United Kingdom,
December
2024
6.4/10
My stay at the Fairmont Empress had its ups and downs. The hotel's location is unbeatable, right along the Inner Harbor, making it easy to explore downtown Victoria. However, I encountered issues with the cleanliness and maintenance of my room. While the staff were generally friendly and the dining options offered some highlights, the overall experience didn't live up to the luxury standards I expected.
Rooms
5.0
My room had brown water stains on the ceiling and mold on the baseboards, which was disappointing. The bathroom was also quite small, and there were limited toiletries provided. On the positive side, I appreciated the spacious fridge and the modern decor after the recent renovation.
Service
6.0
The staff were friendly and helpful, but I felt like the service didn't meet the expectations for a hotel of this caliber. I encountered some confusion regarding my requests, particularly about getting a crib for my baby, which added unnecessary stress.
Location
9.0
The location is fantastic, right by the Inner Harbor and in the heart of downtown Victoria. It's perfect for walking to shops, restaurants, and ferry terminals. I couldn't have asked for a better spot to enjoy the views.
Dining
6.0
While room service was commendable, I had a less impressive experience at the in-house dining. The service was slow, and the menu options felt somewhat limited. However, the eggs with bacon I ordered were delicious.
Facilities
5.0
The facilities were decent, but I noted that housekeeping seemed to be lacking, as basic requests took time to fulfill. The indoor pool was a nice touch, offering a clean and relaxing space.
Juliet
United Kingdom,
December
2024
5.4/10
My stay at the Fairmont Empress was beautiful overall, highlighted by the perfect location and friendly staff. However, the high price did not feel justified given some of the shortcomings, like slow service and mediocre room service. While certain aspects, like the breakfast, were good, I felt a bit underwhelmed considering the cost. 🌊✨
Rooms
6.0
I stayed in a Fairmont King room, which was clean and functional, but not extravagant for the nearly $600 price tag. The room had some nice amenities, like bedside reading lights and two chairs, but overall did not feel special enough for the price.
Service
5.0
The staff were friendly and accommodating, which I appreciated, but the slow check-in process and lack of prompt responses at the concierge desk left much to be desired.
Location
10.0
The hotel's location is ideal, right in the heart of Victoria with beautiful views of the harbor and close to main attractions. I loved being in such a lively area.
Dining
6.0
The breakfast at the restaurant was very good, but I found room service to be mediocre and not up to par with what I expected based on the hotel's reputation.
Facilities
7.0
The amenities were decent, but I encountered minor issues, like the phone in my room not functioning. I did enjoy the good afternoon tea experience, which was a highlight.
Mason
United Kingdom,
December
2024
5.0/10
My stay at the Fairmont Empress was nice, thanks to its beautiful location and history. The hotel has a classic feel, and the ambience is warm and inviting. However, I did find the room a bit small for what I was expecting, and there were a few minor service hiccups that detracted from the experience.
Rooms
8.0
The room I stayed in was tastefully renovated and spacious for an entry-level room, though it felt a bit small overall. It had a partial water view, which was nice, but I expected more from a luxury hotel.
Service
7.0
The staff were friendly and helpful throughout my stay, from check-in to the valet service. However, I did notice some lapses in attention to detail, particularly regarding room amenities.
Location
10.0
The location is perfect, right in the heart of Victoria near the Inner Harbor, restaurants, and shops. Everything I wanted to see was within walking distance, making my stay even more enjoyable.
Dining
8.0
I tried the afternoon tea, which was excellent but quite pricey. While I expected a bit more value for the cost, the experience itself was good, though I felt a glass of sparkling wine could have added a nice touch.
Facilities
8.0
The amenities were solid, with room service, valet parking, and other conveniences available. However, I did wish for a coffee maker and tea bags in the room to complete the experience.
Luna
United Kingdom,
October
2024
5.8/10
My stay at the Fairmont Empress was really good overall. the recent renovation has truly transformed the hotel's ambiance. While the service was mostly fantastic, a couple of minor interactions left room for improvement. The location was perfect, allowing easy access to the harbor and local attractions, making it a good getaway.
Rooms
9.0
I enjoyed my harbor view room, which was beautifully appointed, although the bathroom felt a bit cramped. The soft sheets and comfortable bed made up for it, though.
Service
9.0
Most of the staff were incredibly friendly and eager to help. the Fairmont Gold Lounge team went above and beyond in coordinating details for my stay.
Location
10.0
The hotel's location is unbeatable. just a short walk to shops and restaurants, right in the heart of Victoria.
Dining
8.0
I had a wonderful experience with breakfast in the Gold Lounge. but I found the hotel dining options a bit pricey for what was offered.
Facilities
9.0
The amenities were lovely, and I appreciated the various services like valet parking and room service. but I did notice some street noise early in the morning.
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at CAD 35 per day.
Internet
is available in for free.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Danish, Japanese, Chinese, Russian, Arabic, Malay, Tagalog / Filipino
Year renovated:
2009
Number of floors:
8
Number of rooms:
399
FAQs
About Fairmont Empress Hotel
Does Fairmont Empress Hotel offer on-site dining options?
The hotel features on-site dining at Q at the Empress and a Lobby Lounge for traditional afternoon tea.
What amenities are available at the Fairmont Empress Hotel?
Amenities include a fitness centre, heated indoor swimming pool, spa and wellness centre, and a business centre.
What time can I check in at Fairmont Empress Hotel?
Check-in time is 16:00 and check-out time is 11:00.
Is parking available at Fairmont Empress Hotel?
Public parking is available on-site for 35 CAD per day without the need for reservation.
What services are offered for guests traveling with pets at Fairmont Empress Hotel?
The hotel allows pets and provides accommodations suited for furry guests.
Which nearby restaurants can be found close to Fairmont Empress Hotel?
Nearby dining options include 10 Acres Commons, Milestones, and Red Fish Blue Fish, all within 0.5 km.
What is included in the luxurious Fairmont Gold experience at Fairmont Empress Hotel?
The Fairmont Gold experience includes access to an exclusive lounge with breakfast, evening canapés, and midday snacks.
Are there fitness facilities available at Fairmont Empress Hotel?
The hotel offers a fitness centre and is located near an indoor swimming pool and spa.
What type of view can guests expect from the rooms at Fairmont Empress Hotel?
Rooms offer views of the Inner Harbour, city, or courtyard.
Does Fairmont Empress Hotel offer a spa, and what kind of treatments are available?
The award-winning Willow Stream Spa offers signature West Coast treatments inspired by the natural beauty of Vancouver Island.
What are the policies regarding early check-in and late check-out at Fairmont Empress Hotel?
Early check-in and late check-out requests can be accommodated based on availability.
What technology amenities are provided in the rooms at Fairmont Empress Hotel?
Rooms are equipped with Wi-Fi, flat-screen TVs, and coffee makers.
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